Privacy Policy

1. Who We Are

Norpinus OÜ (registry code: 10303032, VAT: EE102749502), located at Valukoja tn 8/1, Lasnamäe, 11415 Tallinn, Estonia, operates this website. For privacy-related inquiries, contact us at info@norpinus.com.

2. What Data We Collect

We collect only the information you voluntarily provide through our website forms:

• Service inquiry form: email address, phone number
• Job application form: name, email address, phone number

We do not use analytics tools, tracking pixels, or third-party advertising services on this website.

3. How We Use Your Data

Your data is used solely to:

• Respond to your service inquiry or job application
• Communicate with you about our scaffolding services or employment opportunities

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Processing & Storage

Form submissions are sent via email using Resend (resend.com), a transactional email service that acts as our data processor. Your data is transmitted to our team at info@norpinus.com and stored within the Resend email platform. We do not store your data in any separate database.

5. Cookies & Local Storage

This website uses only a single local storage entry (cookie_consent) to remember your cookie preference. We do not use tracking cookies, advertising cookies, or third-party cookies.

6. Legal Basis (GDPR)

We process your personal data based on:

• Legitimate interest (Article 6(1)(f) GDPR) — to respond to your inquiries
• Consent (Article 6(1)(a) GDPR) — when you voluntarily submit a form

7. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict or object to processing
• Data portability — receive your data in a structured format
• Withdraw consent at any time

To exercise any of these rights, email us at info@norpinus.com. We will respond within 30 days.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected — typically no longer than 12 months after your last interaction with us, unless a longer period is required by law.

9. Data Security

We use industry-standard measures to protect your data during transmission (TLS/SSL encryption) and limit access to authorized personnel only.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact & Complaints

If you have questions or wish to file a complaint, contact us at info@norpinus.com. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at aki.ee.